Making Changes to your Account

 

The Service Change Order Form

Changes can be made to your account using the Service Change Order form which you receive with your shipment of badges as part of your packing list. Deletions are made by clearly printing a "D" in the column provided on the front of the form; additions and reactivations by using the grid on the back of the form. Other changes can be made using the same form, which carries its own instructions.

 

Faxing your Changes

You may fax us your changes using the form available from Landauer. Please e-mail us now to request a copy.

Please remember to quote your account number and series code, if applicable, on the form.

Please Note:

• Changes should be made at least 25 days prior to the next wear date. This allows us to ensure that any new badges will arrive on time with your normal shipment.

• Unless otherwise stated, additions will be made for the next wear date to be shipped.

• When making film badge additions, please state whether you need holders, how many and which colour.

• Please make any request for changes in a formal manner, with an authorized signature.

• If you make changes using anything other than the above forms, please ensure that all your account details are quoted. Account number, series code, name and participant number of the relevant individuals are all essential if we are to process your request effectively.

• If you have no changes to make, there is no need to return the packing list or Service Change Order form with your badges.

• If you have a classified account, please state whether your changes apply to classified or non-classified workers and supply the relevant information.

• Please do not use the Service Change Order form to assign a spare badge. A separate form is available for this purpose.

Please note that your account number, series code if applicable, names and participant numbers of the relevant individuals must be quoted in all correspondence.